Welcome to Multi Drinks Group B.V. We are committed to providing our customers with high-quality wholesale beverages, including Beer, Champagne, Energy Drinks, Soft Drinks, Mineral Water, Vodka, and Whiskey. Your satisfaction is our top priority, and we aim to ensure a smooth and transparent shopping experience.

Our Returns and Exchanges Policy is designed to protect your interests and provide you with peace of mind. If you receive damaged, defective, or incorrect products, please contact us within 7 days of receipt. We will carefully review your request and, if approved, offer a suitable solution such as a replacement or refund.

Please note that all returned products must be unused, in their original packaging, and in a resellable condition. For health and safety reasons, we do not accept returns of opened or used beverages unless there is a manufacturing defect or error on our part.

To initiate a return or exchange, you should contact our customer service team with your order details and the reason for your request. Once approved, we will provide instructions on how to return the products. Customers are responsible for the shipping costs associated with returns unless the issue was caused by our error.

At Multi Drinks Group B.V., we strive to process all returns and exchanges promptly to ensure your continued satisfaction. If you have any questions or need further assistance, our dedicated support team is here to help. Your trust and satisfaction are important to us, and we are committed to providing exceptional service every step of the way.